Collections

Contingency Collections

SMA provides Third-Party Debt Collection services on your behalf. For best results, companies typically send accounts at 45 to 90 days past due. Our contingency collection rates will vary based on the size and complexity of your account. The first step in this process is to establish how we will optimize your existing A/R. Together we want to create a collection strategy that will reduce losses and enhance your bottom line. As your vendor we want to set goals and parameters to ensure every account you send us receives the right attention, regardless of the balance. Every hard-to-locate customer will be skiptraced, sent letters and called by skilled negotiators. If a resolution cannot be achieved, we will investigate their assets to determine their ability to make a payment. In the event your customer has the ability to resolve their obligation and refuses, legal action will be taken with your consent.